Appointments

Office hours are generally 9 AM to 4:30 PM, but we do offer some early morning appointments beginning at 8:30 AM and also some over the noon hour. Patients should call in advance for a convenient time, but every effort is made to see patients quickly in an urgent situation. If you are unable to keep an appointment, please call and let us know. This courtesy often allows us to make the appointment time available to another patient.

Answering Service

Patients should call for appointments and prescription refills during regular office hours. If you must contact Dr. Soderstrom when the office is closed, a 24-hour answering service is available to assist you.

Payment Policies

Payment for office calls is expected at the time service is rendered. Our office is a participant in most major insurance programs, including Medicare, Blue Cross/Blue Shield, Blue Care Network and Health Plus. However, with the large number of insurance plans available today, it isn't possible for a physician to belong to all of them. Please contact the office if you are unsure about your plan and be sure to notify us if you change insurance plans.

Laboratory Tests

Occasionally it is necessary to obtain blood tests, bacterial cultures, or skin biopsies and it often takes several days for results to be available. We now cooperate with a very convenient 24 hour patient reports network. Patients can call at anytime for laboratory reports.